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Business Development

At ENL Property

Job Brief

The Business Development Manager is responsible for execution and oversight of all business development initiatives for Workshop17.

General scope of work:

Oversight and Execution

      • Coordinate all business development initiatives
      • Create and update quarterly business development and sales plans for each location within the region.
      • Assist with the vetting and analysis of new location opportunities.


Client Relationship Management

      • Maintain good relationships with members in all locations.
      • Support and work with Location Managers to optimise client experience, ensure retention and referrals.
      • Support location managers in bringing new members into the Workshop17 community and check in with members after they joined.
      • Manage relationships with brokers and other relevant third parties (landlords) and manage contractual agreements with brokers.
      • Closely liaise with Marketing to communicate value creation to the community.


Systems and process improvement

      • Ownership and ongoing optimisation and alignment of the CRM platform, data and processes.
      • Support the optimisation and consistent implementation of our processes and systems>
      • Identify, test and roll out value added services for members that lead to customer satisfaction and retention (member benefits, campaigns and content).


Development of internal capacity to improve loyalty and experience

      • Ensure that location teams are empowered with skills and have tools to deliver hospitality services and build a strong community.
      • Drive and ensure implementation of our processes and systems in the location.



  • Bachelor’s degree in management or any relevant field.
  • At least 3-5 years Sales Management experience in the hospitality industry
  • A self-starter who is able to comfortably operate with freedom whilst aligning and collaborating with key Workshop17 stakeholders.
  • Strategic thinker that is able to identify Business Development opportunities (and risks) across the platform.
  • Be commercially astute in the engagements with prospective organisations and members.
  • Business savvy with a good understanding of finance and pricing principles
  • People-centric and passionate about fostering sustainable and impactful networks.
Apply Now
Deadline: 03 Feb 2023

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