Duties & Responsibilities:
- Pick up parcels as per pick up request within cut off time & Delivery parcels as per Supervisor's instructions.
- Collect Airway bill (AWB), documentation including textile, sample, invoices amongst others.
- Transport goods from one location to another.
- Loading and unloading of goods.
- Ensure goods are safely secured.
- Ensure good driving techniques and good running conditions of the company courier vehicle.
- Carry out personal and extensive search for consignee's location in case of incomplete address.
- Help customers prepare and complete forms and documentations with regard to courier service.
- Maintain and keep up-to-date database of intervention and courier listings on a daily basis.
- Liaise regularly with Supervisor and keep latter informed of progress of any daily operations.
- Provide excellent service consistent with the Company's core service standards; ensure that the level of service provided is at the highest level at all times.
- Handle all requests, claims and complaints in a quick and efficient manner and route queries to concerned department and follow-up to ensure the customers' satisfaction.
Profile, Qualifications & Experience:
- Minimum Form 3.
- A Certificate of Character is mandatory.
- Holder of a valid goods vehicle licence.
- At least 2 years' experience driving goods vehicle
- Holder of a valid Driving License for both motorcycle and private car.
- Should be willing to drive motorcycle - mandatory
- Fluent in English and French.
- Dynamic, energetic and customer service oriented.
- Pleasant and extrovert personality; motivated and focused.
- IT Literate
- Must be able to work flexible working hours
- Able to work independently and in a team.
- Any equivalent combination of education and experience.
Only candidates living in the vicinity of Port Louis and Plaines Wilhems will be considered.
