ENL grows and manages a portfolio of more than 120 brands

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IT Officer

Job from Grewals in Information and Communication Technology (ICT) - 16 Oct 2020

Outline of job role and purpose

We’re looking to recruit a dynamic and knowledgeable IT Officer to provide comprehensive IT technical support and services to a cluster of ENL companies including Grewals Mtius Ltd, Nabridas Ltd and JMD International Ltd.

Main Responsibilities

  • To be responsible for installation, support and maintenance of workstations and servers
  • To be responsible for planning and responding to service outages and other problems on workstations and servers
  • To perform and maintain system security and application backups in a timely manner
  • To identify and handle customers’ concerns/claims and/or requests; resolve issues within defined time and follow up to ensure the customers’ satisfaction.
  • To monitor reports for security violations; abnormal job terminations and operating problems
  • To advise and assist in the procurement process of workstations and peripherals

Your Profile
  • Minimum a diploma in System Administration, Computer Science or Engineering or any relevant field
  • Working knowledge of hardware and software with at least 3 years’ experience in a computer support role will constitute an advantage
  • Excellent diagnostic and problem solving skills
  • Passionate about ICT with a strong desire to stay up‐to‐date on current and emerging technologies
  • Enthusiastic, dynamic and customer service oriented; self‐motivated with attention to detail
  • Able to work independently and in team
  • A clean driving license either for car or motorcycle