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Islandian - Travel Planner/Designer/Expert

Job from Rogers in Catering / Hospitality / Tourism - 17 Jul 2019

Outline of job role and purpose

Partner with us to craft island experiences.

 

Islandian is looking for Travel Planner/Designer/Expert. This is the perfect job for those who are passionate about travelling.

 
The successful candidate will manage tailored-made travel requirements for business or holiday and the ultimate goal is to keep our Customers satisfied and loyal for future services.

Not everyone has a clear idea about where they would like to travel or what they would like to do on holidays. As a Travel Planner, and being locally based, you will be acting as an Ambassador for the Indian Ocean islands, advising our potential Customers about their travel and crafting a unique and memorable experience for them.
 
  • To handle potential Customers over the phone, identifying their needs and design travel packages including flights, transfers, accommodation and experiences.
  • Follow up with Customers about travel plans and make adjustments as and when needed.
  • Deal with Customer’s queries in a timely manner.
  • Achieve monthly sales targets assigned by Management.

Skills
 
  • Good Communication skills
  • Good negotiation skills
  • Strong Sales Skills and commercial awareness
  • Good listening skills
  • Attention to detail
  • Well organized
  • Dynamic
 
 
Candidate Profile
 
  • Diploma in Hospitality, Travel, Tourism, Business or relevant field preferred.
  • Knowledge of computer reservations systems, GDS/CRM systems and e-travelling will be advantage.
  • Sound knowledge of domestic and international travel trends.