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ENL grows and manages a portfolio of more than 120 brands

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Brand Manager (Citroen)

Job from Axess in Customer Service / Marketing / Sales - 19 Oct 2019

Outline of job role and purpose
JOB OBJECTIVE
 
The Brand Manager aims to effectively coordinate and manage sales activities to deliver the highest levels of service, maximizing profits while reaching a high level of employee and customer satisfaction. 
KEY RESPONSIBILITIES:
  • Define the strategy and objectives of the Brand to maximize profitability & market share 
  • Plan and implement key actions according to strategic objectives and budget 
  • Lead, manage and monitor performance of the sales team 
  • Analyze customer and employees surveys and implement actions to increase client/employees satisfaction and solve client complaints  
  • Manage stock and stock turn in collaboration 
  • Define the marketing and communication strategy for the Brand 
  • Align pricing strategy according to stock and sales objective 
  • Update knowledge as per dealership standard requirements and with the trends, technology of the business 
  • Participate in events as requested by the dealership as and when required 
  • Keep the showroom up to standard 
  • Act as a facilitator of the Brand with other internal services
SKILLS: 
-Leadership & communication skills
-Performance management
-Customer oriented
-Sales techniques skills
-Analytical and problem solving skills
-Change Management

QUALIFICATIONS & EXPERIENCE:

-Min 10 years of work experience; of which, 4 yrs in a Managerial role and 4 yrs in sales 
-At least Bachelor Degree in management or business studies