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Rogers Capital Outsourcing Ltd - Senior Operations Manager

Job from Rogers in Information and Communication Technology (ICT) - 30 Nov 2021

Outline of job role and purpose

Rogers Capital Outsourcing Ltd is searching for a Senior Operations Manager to work in its Digital and Data Department. The selected candidate will report to the Head of Digital and Data Services.

Your Role:

  • Provide direction, manage and oversee the activities and operations of the product line.
  • Determine the scope of projects via consultation and investigation.
  • Analyse the strengths, weaknesses, and risks of existing project plans, as well as recommending improvements.
  • Lead business process mapping to identify the business drivers for the selection of technology solutions.
  • Gather systems requirements from all stakeholders and deliver projects as per specific project phases against the same.
  • Collaborate across departments to set realistic project targets and timeframes.
  • Provide guidance and monitor the progress made with each project stage.
  • Promote and sell its product offering to customer.
  • Ensure that the sales target for the product line solution are met.
  • Participate in sales opportunities activities and ensure that the leads are converted in sales for his/her product & services.
  • Facilitate suitable interventions to prevent costly delays.
  • Coach and develop team members with a view to build a culture based on Rogers Capital values, and by extension to Rogers Group core values.

Your Profile:

  • Degree holder in Software Engineering, Computer Science or any other related field.
  • A minimum of 5 years’ experience in project consultancy.
  • Extensive industry knowledge.
  • Familiar with C#, .NET or other software programming skills.
  • Sound knowledge in Microsoft Dynamics NAV /BC or any other ERP.
  • Excellent written and verbal communication skills.
  • Excellent leadership skills.
  • Ability to collaborate with a variety of stakeholders.
  • Great organizational and time-management skills.

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